This documentation supports the 18.08 version of Service Desk.

To view the latest version, select the version from the Product version menu.

Relating incident requests and problem investigations

By defining and maintaining relationships among records, you can create a more sophisticated overview of the connections and interdependencies among the current problem investigation and additional service issues being tracked by your system.

This topic contains information about:

Was this page helpful? Yes No Submitting... Thank you

Comments