One of the design requirements for the BMC Remedy ITSM Suite is that all applications and modules must provide defined interfaces for integration purposes. These interfaces abstract the third party applications that integrate with the BMC Remedy ITSM applications and modules.
|For Remedy Service Desk Integrations|
|To integrate Remedy ITSM with BMC Cloud Lifecycle Management|
|To design and automate event-driven tasks across applications by using BMC Helix Integration Service|