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This documentation supports the 18.08 version of Service Desk.

To view the latest version, select the version from the Product version menu.

Remedy Service Desk 18.08 ... Using Managing problem investigations Performing the incident request review

Assigning problem investigations

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Last modified by Dhanya Menon on Oct 23, 2020
problem_investigations assigning_problem assigning

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Recording additional investigation information
Viewing unassigned investigations
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