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This documentation supports the 18.05 version of Service Desk.

To view the latest version, select the version from the Product version menu.

Remedy Service Desk 18.05 Release notes and notices

Known and corrected issues

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Last modified by Dhanya Menon on Oct 23, 2020
reference workarounds release_notes known issues technical_bulletins corrected

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Change in active link behavior due to Google Chrome 80 update
18.05 enhancements
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