This documentation supports the 18.05 version of Service Desk.

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Developing integrations

One of the design requirements for the BMC Remedy ITSM Suite is that all applications and modules must provide defined interfaces for integration purposes. These interfaces abstract the third party applications that integrate with the BMC Remedy ITSM applications and modules.

For information related specifically to BMC Service Desk Integrations, see the following sections:

Related topic

For conceptual information about integrations, see Integrating.

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