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This documentation supports the 18.05 version of Service Desk.

To view the latest version, select the version from the Product version menu.

Remedy Service Desk 18.05 Configuring after installation

Configuring Incident Management

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Last modified by Dhanya Menon on Nov 20, 2020
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Hiding or displaying the Task and the Categorization tabs in Problem Management
Creating and configuring templates
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