This documentation supports the 9.1 version of Remedy Single Sign-On.

To view the latest version, select the version from the Product version menu.

Navigating the Remedy SSO Admin console

The following table describes the Remedy Single Sign-On (Remedy SSO) Admin console.


General > Basic

Configure Remedy SSO server details.

Remedy SSO server general configuration

General > Advanced

Configure SAML service provider details when you configure SAML authentication for a realm.

SAMLv2 authentication process

RealmAssign a realm to different domains.

Configuring realms

SessionView a report of all ongoing sessions.

Manually configuring database for Remedy SSO

Local User ManagementManage users for Local user authentication.

Configuring Local User Management authentication

Configure the OAuth2 authentication.Configuring OAuth 2.0

Perform the following actions:

  • Log Out—To log out from the Remedy SSO Admin console.
  • Change PasswordTo change an administrator account password.
  • ExportTo export configurations of the Remedy SSO server to a JSON file.
  • ImportTo import configurations of the Remedy SSO server from a JSON file.

Remedy SSO server general configuration

Importing and exporting BMC Remedy Single Sign-On configurations

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  1. James Hamilton

    What are the urls for admin console, user facing url, service url? I can't find them in the docs anywhere. Also, no mention of how to login. What account?

    Jul 27, 2018 10:34
    1. Olga Kutetska

      Hello, James!

      We are working on this information to make it more clear. It is actually described in the following topic: Installing Remedy SSO

      Here is the answer to your question:

      1. In a browser window, type the following URL: http(s)://<rsso_servername_FQDN>:port/rsso/admin
      2. Log in to the RSSO Admin Console by using the default credentials: 
        • User Name: Admin 
        • Password: RSSO#Admin#

      After you log in for the first time, you can change the password.

      Jun 18, 2019 09:25