This documentation supports the 9.1 version of Remedy Single Sign-On.

To view the latest version, select the version from the Product version menu.

Configuring BMC Remedy Single Sign-On for authentication

BMC Remedy Single Sign-On (BMC Remedy SSO) can be configured to provide authentication using the following protocols:

  • BMC Remedy AR System Server
  • SAMLv2
  • LDAP
  • Kerberos (Service Pack 1)
  • Certificate-based (Service Pack 1)

The following image shows end to end steps that you need to perform to configure any authentication in BMC Remedy SSO. Authentication workflow

The image shows the following steps:

  1. Configure the BMC Remedy SSO server settings after you complete the installation of BMC Remedy SSO application. This is a one time-activity. After configuring the server settings, you need not do it again when configuring.
  2. Configure a realm for which you want to configure an authentication method.
  3. For the configured realm, select and configure an appropriate authentication method.
  4. Configure the brand settings.

Related topics

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  1. Przemyslaw Tomczuk

    Hello, it would appear that most if not all of the links in the diagram are broken. I am getting the "resource has been deleted" message when I try to access them. Could they be restored, please?

    Jan 28, 2019 03:37
  2. Vrishali namdev Galinde

    Hello, Thank you for pointing this out. Will work on them and update you soon.

    Regards, Vrishali

    Jan 28, 2019 09:27