This documentation supports the 9.1 version of Remedy Single Sign-On.

To view the latest version, select the version from the Product version menu.

9.1.00 enhancements

This topic provides information about the following enhancements in this release:

Enhancements to Remedy Single Sign-On

Remedy Single Sign-On (Remedy SSO) 9.1 release comprises the following enhancements:


Enable LDAP for single sign-on user authentication.

After configuring LDAP authentication for a particular realm, the ID and password entered by the user are validated against the ID and password stored in the LDAP directory.

LDAP authentication process

Use silent installations to deploy Remedy SSO to multiple systems.

Silent installations require installing Remedy SSO, generating an options file, and then installing Remedy SSO silently.

Installing Remedy SSO by using the silent mode

Add complex user id transformations.

When you integrate Remedy SSO with BMC applications by using new authentication methods, the new authentication methods might not provide the same user ID format that was available with previous authentication methods. In such situations, in addition to the default options, you can add complex transformations to the Transformation list in Remedy SSO by creating customized plug-ins.

Transforming User ID to match Login ID

Export and import server configuration details.

After export, the server configuration details including the templates is exported. During import, after the file is imported, Remedy SSO is refreshed to display the imported configuration.

Remedy SSO server general configuration
Edit the template used for SAML authentication request.SAMLv2 authentication process
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