BMC Helix Single Sign-On 23.1
- BMC Helix Single Sign-On 23.3
- BMC Helix Single Sign-On 23.2
- BMC Helix Single Sign-On 23.1
- BMC Helix Single Sign-On 22.4
- BMC Helix Single Sign-On 22.3
- BMC Helix Single Sign-On 22.2
- BMC Helix Single Sign-On 22.1
- BMC Helix Single Sign-On 21.3
- BMC Helix Single Sign-On 21.05
- BMC Helix Single Sign-On 21.02
Learn what’s new or changed in this space, including urgent issues, documentation updates, service packs, and patches.
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April 4, 2023
The 23.1: Patch 2 on-premises version is available.
March 14, 2023
February 3, 2023
Updates available in 23.1 patch 1:
January 12, 2023
Enhancements available in this release:
December 9, 2022
November 14, 2022
Updates available in 22.4 patch 1:
October 10, 2022
Enhancements available in this release:
Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.
Creating PDF and Word exports
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.
To export to PDF or Word
- From the Tools menu in the upper-right, select a format:
- Export to Word to export the current page to Word format
- Export to PDF to export the current page or a set of pages to PDF
- If exporting to PDF, select what you want to export:
- Only this page to export the current page
- This page and its children to export a set of pages
Manage user accounts who will have access to BMC Helix SSO.
Configure the maximum session time for end users, enable the account lockout for administrators and audit records.
Configure authentication of end users through a specified authentication method.
Set up administrator accounts, activate tenants, and secure sensitive data.
Resolve common issues or errors, review logs, or contact BMC Customer Support.
When you export a custom PDF, you can select the topics to include. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.
Ready-made PDFs of this space
The following table lists topics that contain videos that supplement or replace the text-based documentation.
Here are some answers to the most frequently asked questions about the BMC Helix Single Sign-On product.
Frequently asked questions about BMC Helix Single Sign-On
Identity providers do not automatically notify BMC Helix SSO about the password change. Hence, an end user's BMC Helix SSO session remains active until it expires, and is not revoked after password change on IdP. To force the logoff, and receive the request for entering a new password, an end user needs to ask a BMC Helix SSO administrator to delete all active sessions/OAuth of this end user.
You can change your password in the BMC Helix SSO Admin Console, in the Admin User Management. To change your password, select your user account name, and then edit your password as required. See Setting up BMC Helix SSO administrator accounts for more details about how to change the password of an administrator.
You can obtain the BMC Helix SSO server version information through the <RSSO Server>/config/server-status URL. You must be authenticated as a BMC Helix SSO administrator before that.
Yes, you can do this.
If the OpenID Issuer URL is configured for the OAuth 2.0, developers of third-party applications can retrieve the OAuth metadata from the BMC Helix SSO server by using the following autodiscovery URL: RSSO_host:RSSO_port/rsso/.well-known/openid-configuration.
Running this request in the browser window returns details about the OpenID Connect provider's configuration, including the URIs of the authorization, token, revocation, userinfo, and public-keys endpoints.
Multi-factor authentication is not implemented on the BMC Helix SSO side. BMC Helix SSO only supports scenarios where the Identity Provider that is configured in BMC Helix SSO for authentication has configured multi-factor authentication.
For example, if your application is integrated with the BMC Helix SSO server that is configured to use the SAML protocol to authenticate users accessing an application, then for the end users to pass the authentication flow, multi-factor authentication must be enabled and configured on the SAML Identity Provider.
You can enable audit records for end-user events in the BMC Helix SSO Admin Console > General > Advanced > select the End-user events check box.
Frequently asked questions about the idle timeout
If the idle timeout value is reached, logout happens anyways.
If the UI idle timeout BMC Helix SSO script does not work for at least one of the applications, the idle timeout does not work for all of the applications.
A warning message is shown for an application with the least UI idle timeout value first.
Idle timeout is not applied.
A user is not logged out from all the applications, but only from the applications that reached the idle timeout value.