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This documentation supports the 19.11 version of BMC Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.
Remedy Single Sign-On 19.11

Upgrading

You can directly upgrade to the latest version of Remedy Single Sign-On from any prior version. Perform the following tasks to upgrade Remedy SSO from an earlier version:

Task

Action

Reference

1

Prepare for upgrade of Remedy SSO.

Preparing for upgrade
2

Upgrade the Remedy SSO server and then upgrade Remedy SSO with integrated applications.

Performing the upgrade

3

Configure the Remedy SSO server after upgrade.

Configuring the Remedy SSO server after upgrade

You can also migrate from BMC Atrium Single Sign-On to Remedy SSO. For information about how to do this, see Migrating from BMC Atrium Single Sign-On to Remedy Single Sign-On.

Related topics

Planning

Troubleshooting installation and upgrade issues

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Last modified by Olha Horbachuk on Jul 09, 2020
installation upgrade reference

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Uninstalling
Preparing for upgrade
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