This documentation supports the 19.11 version of BMC Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Upgrading

You can directly upgrade to the latest version of Remedy Single Sign-On from any prior version.  Perform the following tasks to upgrade Remedy SSO from an earlier version:

Task

Action

Reference

1

Prepare for upgrade of Remedy SSO.

Preparing for upgrade
2

Upgrade the Remedy SSO server, and then upgrade Remedy SSO with integrated applications.

Performing the upgrade

3

Configure the Remedy SSO server after upgrade.

Configuring the Remedy SSO server after upgrade

You can also migrate from BMC Atrium Single Sign-On to Remedy SSO. For information about how to do this, see Migrating from BMC Atrium Single Sign-On to Remedy Single Sign-On.

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