This documentation supports the 19.05 version of Remedy Single Sign-On.

To view an earlier version, select the version from the Product version menu.

Configuring certificate-based authentication

As a Remedy Single Sign-On administrator, you can configure certificate-based authentication which is considered the most secure authentication among all authentication types supported by Remedy Single Sign-On.

Note

To use the certificate-based authentication, an end user browser must have a valid Public Key Certificate. The process of obtaining the Public Key Certificate is out of scope this documentation.  

To configure certificate-based authentication, complete the following tasks:

TaskDescriptionReference
1

As a system administrator, configure Tomcat that hosts the Remedy SSO server.

Configuring the Tomcat server for certificate-based authentication
2

As a Remedy SSO administrator, configure a realm for certificate-based authentication.

Configuring a realm for certificate-based authentication
3

As a Remedy SSO administrator, validate the CA certificate if required.

Validating a certificate


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