If you have Remedy AR System integrated with Remedy Single Sign-On, you can configure a realm for AR authentication. Remedy AR System serves as an identity provider (IdP) in AR authentication flow.
AR authentication flow
The following table provides the AR authentication login flow:
Remedy SSO server determines that the Remedy AR System server-based authentication should be used.
Remedy SSO web application redirects an end user to the Remedy SSO login page.
|3||The user enters credentials. The Remedy AR System then checks if the credentials are valid.|
The Remedy SSO server communicates with the Remedy AR System server to authenticate the user.
|5||The Remedy AR System server confirms the user authentication.|