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This version of the product is in limited support. However, the documentation is available for your convenience. You will not be able to leave comments.


You can directly upgrade to the latest version of Remedy Single Sign-On from any prior version.  Perform the following tasks to upgrade Remedy SSO from an earlier version:





Prepare for upgrade of Remedy SSO.

Preparing for upgrade

Upgrade the Remedy SSO server, and then upgrade Remedy SSO with integrated applications.

Performing the upgrade


Configure the Remedy SSO server after upgrade.

Configuring the Remedy SSO server after upgrade

You can also migrate from BMC Atrium Single Sign-On to Remedy SSO. For information about how to do this, see Migrating from BMC Atrium Single Sign-On to Remedy Single Sign-On.

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  1. Greg Michael

    What does the name of the RemedySSO options file need to be? Is it named similarly to the TSO product suite options files (bao.options, cdp,options, etc.)

    Jun 11, 2019 04:50
    1. Greg Michael

      Also, the DB_TYPE option for MS SQL - which format is correct? MS SQL, MS_SQL, MSSQL, or ???

      Jun 11, 2019 04:51
      1. Olga Kutetska


        I am sorry for the late reply. I'll consult with the product development team, and will return back to with the answers asap.

        Jun 24, 2019 11:10
      1. Olga Kutetska

        I am not sure if the previous answer was visible to you. Submitting it again just in case it was not visible.

        The db_type is MSSQL, see Installing Remedy SSO silently#OptionsforMSSQLdatabaseinstandaloneinstallation.

        Jul 03, 2019 09:45
        1. Greg Michael

          It was not, so thanks!

          Jul 03, 2019 10:53
    1. Olga Kutetska

      Hello, Greg!

      Options file can have any name. We are using options.txt as an example.

      Jul 03, 2019 07:07
      1. Greg Michael


        Jul 03, 2019 09:27