This documentation supports the 19.02 version of Remedy Single Sign-On.

To view an earlier version, select the version from the Product version menu.

Configuring realms

You add a realm for one or more of your domains that need to be authenticated through the same authentication method. You can also edit an existing realm if you need to add more domains or change the authentication method for that realm. For more information, see Realms.

Before you begin

Obtain the following information:

  • Realm ID
  • Domain names that are required to be mapped with the realm ID
  • URL to which the user is redirected when the user logs off

To add or edit a realm

  1. Click Save.
  2. Go to the Session tab to check the amount of time remaining for the current session after which it will be invalidated.

Configuring Remedy SSO for authentication

Configuring Local User Management authentication

Troubleshooting login and logout issues

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