Unsupported content

 

This version of the product is in limited support. However, the documentation is available for your convenience. You will not be able to leave comments.

Remedy AR System authentication

The Remedy AR System module allows Remedy Single Sign-On (Remedy SSO) to use the user accounts within a Remedy AR System server for authentication. You are required to provide only the host name and the port name to get Remedy AR System authentication running. The Remedy SSO AREA plug-in then handles the authentication requests.

The following table provides the Remedy AR System authentication logon workflow:

StageDescription
1The Remedy SSO server determines that AR-based authentication should be used.
2The Remedy SSO web application redirects the user to the Remedy SSO console logon page.
3The user enters valid credentials.
4Remedy SSO communicates with AR System to authenticate the user through the Remedy SSO AREA plug-in.
5AR System confirms the user authentication.

Related topic

BMC Remedy AR System authentication process

Was this page helpful? Yes No Submitting... Thank you

Comments