This documentation supports the 18.08 version of Remedy Single Sign-On.

To view the latest version, select the version from the Product version menu.

Configuring Remedy SSO for authentication

Remedy Single Sign-On (Remedy SSO) can be configured to provide authentication using the following protocols:

  • BMC Remedy AR System Server
  • SAMLv2
  • LDAP
  • Kerberos
  • Certificate-based
  • Local User Management
  • OAuth 2.0
  • OpenID Connect
  • Pre-authentication

The following image shows end to end steps that you need to perform to configure any authentication in Remedy SSO. Authentication workflow

The image shows the following steps:

  1. Configure the Remedy SSO server settings after you complete the installation of Remedy SSO application.
    This is a one time-activity. After configuring the server settings, you need not do it again when configuring.
  2. Configure a realm for which you want to configure an authentication method.
  3. For the configured realm, select and configure an appropriate authentication method.
  4. Configure the brand settings.

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