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Remedy Single Sign-On is an authentication system for a multi software environment that enables users to present credentials for authentication only once. After Remedy SSO authenticates the users, they can gain access to any other resource with automatic authentication without providing the credentials again.

Release notes and notices
updated 03 Jul
Learn what’s new or changed for Remedy Single Sign-On version 18.05, including new features, urgent issues, documentation updates, and fixes or patches.


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The following updates have been added since the release of the space:




May 31, 2018

Remedy Single Sign-On introduces the following features:

  • Upgrade to Java 8 and decommissioning of Java 7

  • Action Support feature
  • SAML encrypted assertion
  • Automatic update of identity provider's global signing key rollovers
  • Upgrade of service provider metadata template
  • Duplicating realm ID
  • Updates to security planning
  • Digital Service Management
  • Invalidate user session
  • REST API endpoints
  • Changes to integration with SmartIT and Digital Workplace
  • Bypass for SAML reauth requests

Related topics

Known and corrected issues

Support information



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.



Upgrade process, migration, and configuration.



Issues resolution, error messages, logs, and contacting Support.



Security, system administration, maintenance.



Integrations with other products.
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