This documentation supports the 18.05 version of Remedy Single Sign-On.

To view the latest version, select the version from the Product version menu.

Adding applications to the Digital Service Management page

The Digital Service Management (DSM) page serves as a centralized location for users to access BMC applications.

As a Remedy Single Sign-On (Remedy SSO) administrator, you can add applications to be displayed on the Digital Service Management page whether or not they are integrated with Remedy SSO.  For information about what application end users will see on their DSM page, see Start page.

Related topics

To add applications

  1. Log in to the Remedy SSO Admin console.
  2. Navigate to the Launchpad tab, and then click Add Application.
  3. On the Add Application page, enter the following details:

    FieldDescription

    Application Title

    Title of the application.
    Application URLURL of the application.
    EnabledEnables the application on the Digital Service Management page.
    Application icon

    Download a custom image (optimum size: 48x48 pixels) by clicking on the icon. You can also or reset the icon to the default image by clicking Set default.

    Note:

    The Remedy SSO does not do any image processing, so images of other dimensions are rescaled to the optimum size by the web browser. Do not upload large files, as this may take longer to load them from network. You cannot download files over 5 MB. 

  4. Click Save.

To delete applications from the Digital Service Management page

When you no longer need the application, you can remove it from the Digital Service Management page by selecting it and clicking on the Delete icon.

Was this page helpful? Yes No Submitting... Thank you

Comments

  1. Brad Taylor

    What are the optimum dimensions of the application icon?

    Sep 21, 2018 12:40
    1. Vrishali namdev Galinde

      Hello Brad,

      Optimum dimension will be 48x48 px. RSSO does not do any image processing, so images of other dimensions will be rescaled to this by web browser.  It is not recommended to upload large files, as this may take longer to load them from network. Files over 5Mb will be rejected. 

      I have also updated the documentation accordingly.

      Hope this helps.

      Thanks & Regards,

      Vrishali



      Oct 09, 2018 11:58
  2. Vrishali namdev Galinde

    Hello Brad, I will check with the SMEs and get back to you on this.

    Regards, Vrishali

    Sep 23, 2018 10:43