This documentation supports the 22.1 version of BMC Helix Single Sign-On, which is available only to BMC Helix customers (SaaS). 

To view an earlier version, select the version from the Product version menu.

Configuring AR authentication

You can configure the BMC Helix Single Sign-On server to authenticate users through Action Request System (AR System). 

Before you begin

  • Create a realm and configure its general settings. For more information on realm configuration, see Adding and configuring realms.
  • Obtain the following information from the AR System administrator:
    • Host name of the server where AR System is installed.
    • Port number of the AR System server.
Related topics

AR authentication

Transforming userID to match login ID

Troubleshooting authentication issues

To configure AR authentication

  1. (Optional) Select Include tenant on user name for authentication.
    You need to select this check box if a tenant is specified in the general settings of a realm. When you have this setting selected, when an end user enters the login name, the tenant name is automatically added at the moment of the authentication.
  2. (Optional) Select Allow users to change passwords, if you want to enable users to change their AR System access passwords directly from BMC Helix SSO end user login page.
    For more information, see Password change mechanisms.
  3. (Optional) Select a value in the User ID transformation list to configure how you would like to transform the User ID.
  4. (Optional) Click Enable Chaining Mode and perform the following steps to enable authentication chaining. For more information about the authentications that you can chain with AR System, see Enabling authentication chaining mode.
  5. (Optional) Click Test to verify the settings.
  6. Click Save.

Where to go from here

Rebranding the end user login page

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