This documentation supports the 20.08 version of Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for Remedy Single Sign-On version 20.08 including new features, urgent issues, documentation updates, and fixes or patches.


To stay informed of changes to this space, place a watch on this page.

The following updates have been added since the release of the space:




September 23, 2020

Remedy SSO 20.08 introduces the following features:

    • Password complexity requirements for Remedy SSO local administrators
    • Signing hash algorithm for SAML realm
    • Logging audit records of end users
    • Retention policy for audit logs
    • OpenID Connect logout in Remedy SSO
    • Custom UserID to match the login ID
    • Interactive self-help enabled by default

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