This documentation supports the 20.08 version of Remedy Single Sign-On, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Exporting and importing Remedy SSO server configuration

As the Remedy Single Sign-On administrator, you can export or import configuration within the same Remedy SSO server. For example, you changed the realm configuration and want to revert to the previous configuration. The export and import functionality is designed to work across the same version of Remedy SSO. You cannot export and import data between different versions of the Remedy SSO server. If you need to export Remedy SSO configuration from one Remedy SSO server (for example, QA server) to another Remedy SSO server (for example, Dev server), use the data transfer tool. Your export and import includes all settings in the following Remedy SSO configuration sections:

  • General configuration
  • Realms along with their general settings, authentication settings, and branding
  • SAML templates

Importing an exported configuration overrides all previous configuration settings. 

To export and import Remedy SSO server configuration, use the Export and Import options in the Remedy SSO Admin Console:


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