When you have Remedy Single Sign-On server installed or upgraded, and Remedy Single Sign-On agent installed for all integrated applications, you can proceed with administering tasks. This section contains information about configuring Remedy SSO for various authentication types, and other administrative tasks such as configuring branding details or viewing user sessions.
Administering tasks for Remedy SSO subscribers
The following task applies to you if you have the permissions of a tenant administrator on the Remedy SSO server:
|Create, edit and delete users and groups for realms with local authentication type|
Administering tasks for Remedy SSO on-premises users
The following tasks apply to you if you have the permissions of a SaaS administrator in the Remedy SSO Admin Console:
Create internal administrators (SaaS administrators and tenant administrators) with access to the Remedy SSO Admin Console.
|Setting up Remedy SSO administrator accounts|
Set up multiple tenants on the Remedy SSO server.
Configure the following settings on the Remedy SSO server:
|Configuring the Remedy SSO server|
Configure Remedy SSO for end user authentication:
|Setting up end user authentication|
|Create, edit and delete users and groups for realms with local authentication type.|
Configure OAuth 2.0 protocol for one or more of the following tasks:
|Configuring OAuth 2.0|
Enable single sign-on experience for applications hosted on different domains.
Enable single sign-on experience for applications cross-launched from a different Remedy SSO server.
Enabling cross launch for applications integrated with different Remedy SSO servers
Configure the start page for applications protected by Remedy SSO.
|Adding applications to the Digital Service Management page|
Create a backup of the Remedy SSO server before upgrade.
Restore the Remedy SSO configuration from backup.
|Exporting and importing Remedy SSO server configuration|
|Kill end users sessions.||Invalidating and configuring end user sessions|
View audit records for actions performed by all Remedy SSO administrators.
|Reviewing audit records|
The following tasks apply to you if you have read and write permissions for the file system on servers with Remedy SSO server and Remedy SSO agents:
Configure the rsso.agent.properties file on the servers with applications integrated with Remedy SSO.
|Configuring the Remedy SSO agent|
Transfer data between two Remedy SSO servers.
|Transferring data between Remedy SSO servers|