Reviewing audit records
As a Remedy Single Sign-On administrator, you can review the audit records for all events performed from administrator accounts.
Before you begin
For a selected tenant, enable auditing of records for administrators in the Remedy SSO Admin Console. For information about how to enable auditing, see Configuring settings for Remedy SSO administrators.
To view the audit records
- Log in to the Remedy SSO Admin Console as an administrator.
- Click the Audit tab.
By default, the Audit tab shows all logged administrator actions for last 30 days. You can also select to view all audit data by a certain date.
The following types of events are recorded on the List of Audit Records page:
Administrator has successfully logged in to the Remedy SSO Admin Console.
Administrator has logged out from the Remedy SSO Admin Console.
|ADMIN_USER_CREATED||An administrator user was created.|
|ADMIN_USER_DELETED||An administrator user was deleted.|
|ADMIN_USER_PWD_CHANGED||A password of an administrator user was changed.|
|ADMIN_USER_UPDATED||An administrator user was updated.|
|AUDIT_DISABLED||Auditing is disabled.|
|AUDIT_ENABLED||Auditing is enabled.|
|LAUNCHPAD_CREATED||A launchpad application was added to the Digital Service Management page.|
A launchpad application was deleted from the Digital Service Management page.
|LAUNCHPAD_UPDATED||A launchpad application was updated on the Digital Service Management page.|
|LOCAL_GROUP_CREATED||A local group was created.|
|LOCAL_GROUP_DELETED||A local group was deleted.|
|LOCAL_GROUP_UPDATED||A local group was updated.|
|LOCAL_USER_ADDED_TO_GROUP||A local user was added to a group.|
|LOCAL_USER_CREATED||A local user was created.|
|LOCAL_USER_DELETED||A local user was deleted.|
|LOCAL_USER_PWD_CHANGED||A password for a local user was changed.|
|LOCAL_USER_REMOVED_FROM_GROUP||A local user was removed from a group.|
|LOCAL_USER_UPDATED||A local user was updated.|
|OAUTH_CLIENT_CREATED||An OAuth client was created.|
|OAUTH_CLIENT_DELETED||An OAuth client was deleted.|
|OAUTH_CLIENT_UPDATED||An OAuth client was updated.|
|OAUTH_TOKEN_DELETED||An OAuth token was deleted.|
|OPENID_JWK_CREATED||An OpenID JWK was created.|
|OPENID_JWK_DELETED||An OpenID JWK was deleted.|
This event is generated when any changes are made in the Remedy SSO Admin Console:
|TENANT_CREATED||A tenant was created.|
|TENANT_DELETED||A tenant was deleted.|
|TENANT_UPDATED||A tenant was updated.|
|USER_SESSION_DELETED||A user sessions was deleted.|
Audit is enabled separately for every tenant, but records related to tenants management are recorded only in the SaaS tenant.