This documentation supports the 20.02 version of Remedy Single Sign-On.

To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for Remedy Single Sign-On version 20.02 including new features, urgent issues, documentation updates, and fixes or patches.


To stay informed of changes to this space, place a watch on this page.

The following updates have been added since the release of the space:




February 21, 2020

Remedy SSO 20.02 introduces the following features:

  • (Version 19.11 and later) Remedy SSO in multitenant mode
  • (Version 19.11 and later) Multitenancy for OAuth clients
  • (Version 19.11 and later) Single logout from applications for which single sign-on experience is enabled
  • (Version 19.11 and later) New roles and permissions for using Remedy SSO

  • Enhancements to SAML authentication
  • Logging audit records for BMC Helix administrators
  • Enhanced system supportability
  • Introducing self-help in the Remedy SSO Admin Console

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