This documentation supports the 20.02 version of Remedy Single Sign-On.To view an earlier version, select the version from the Product version menu.

Integrating Remedy SSO with TrueSight Presentation Server

The TrueSight Presentation Server integrates with Remedy Single Sign-On to authenticate the TrueSight products that are registered with the Presentation Server. After registering Remedy SSO with the Presentation Server, you can configure some of the Remedy SSO settings from the TrueSight console.

Note

  • You can also configure an existing Remedy SSO that is integrated with other BMC products to work the Presentation Server.
  • If you are configuring the PostgreSQL database to work with the Presentation Server and Remedy SSO, you must have the PostgreSQL version 9.6.03 or later installed.
  • For a POC deployment of the Presentation Server with a Remedy SSO on the same machine, during installation of the Presentation Server ensure that you have assigned different port numbers for Tomcat and PostgreSQL.

Related topic

Installing the Presentation Server

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To update the Remedy SSO configuration from the TrueSight console

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To update the Remedy SSO configuration using the tssh commands

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To enable multi-tenancy in Presentation Server

  1. Navigate to the folder based on the operating system on which you installed the TrueSight Presentation Server:

    - (Windows) <Install_Directory>\truesightpserver\modules\tomcat\webapps\ROOT\WEB-INF\classes 
    - (Linux) <Install_Directory>/truesightpserver/modules/tomcat/webapps/ROOT/WEB-INF/classes

  2. Open the rsso-agent.properties file.
  3. Uncomment the msp-deployment=true parameter and save.

  4. Navigate to the folder.

    - (Windows) <install_Directory>\truesightpserver\bin 
    - (Linux) <install_Directory>/truesightpserver/bin

  5. Run the following commands to restart the TrueSight Presentation Server:tssh server stop
    tssh server start

Notes

  • The msp-deployment=true parameter is commented by default after installing or upgrading a single tenant TrueSight Presentation Server.
  • The msp-deployment=true parameter is enabled by default after upgrading an existing multi-tenant TrueSight Presentation Server.
  • The msp-deployment=true parameter must be uncommented (enabled) after installing a multi-tenant TrueSight Presentation Server.

Related video

Watch the video on how to create a keystore for Tomcat Web Server.



icon-play.png https://www.youtube.com/watch?v=opXO0OcLbno?rel=0

 

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