Note

 

This documentation supports the 20.17.01 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Integrating BMC Remedyforce with TrueSight Operations Management

You can integrate BMC Remedyforce with TrueSight Operations Management to create incidents in BMC Remedyforce using the events that are generated in TrueSight Operations Management. This integration enables you to create, update, and close incidents based on the events generated in TrueSight Operations Management. Data in the events is mapped to the fields in the Incident object.

You can also follow the procedures in this section to integrate BMC Remedyforce with ProactiveNet Performance Management.  

The following topics are provided:

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