Creating field updates
You can create field updates and associate the fields updates with workflows and approvals.
- Click the Remedyforce Administration tab.
- On the Home page, click the Manage Workflows and Other Processes tile, and from the menu select Field Updates.
- To create a new field update, click New Field Update.
For more information about creating field updates, see Salesforce Help.
The following video (4:38) shows how to auto populate lookup fields.
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