Localizing the BMC MyIT application
The following table lists the languages that are supported out of the box in BMC Remedyforce and BMC MyIT:
Language | BMC Remedyforce | BMC MyIT |
---|---|---|
Arabic | Not applicable | Supported |
Brazilian Portuguese | Supported | Supported |
Chinese | Not applicable | Supported |
Danish | Not applicable | Supported |
Dutch | Not applicable | Supported |
English | Supported | Supported |
Finnish | Not applicable | Supported |
French | Supported | Supported |
German | Supported | Supported |
Hebrew | Not applicable | Supported |
Italian | Not applicable | Supported |
Japanese | Supported | Supported |
Korean | Not applicable | Supported |
Norwegian | Not applicable | Supported |
Polish | Not applicable | Supported |
Russian | Not applicable | Supported |
Spanish | Supported | Supported |
Swedish | Not applicable | Supported |
Turkish | Not applicable | Supported |
Welsh | Not applicable | Supported |
The languages that are not supported in BMC Remedyforce out of the box are listed as not applicable in the table. You can localize BMC Remedyforce for these languages only if they are supported by the Translation Workbench. For more information, see the Salesforce Help.
Note
The BMC MyIT Administration Console is not localized.
The following table lists the parts of BMC Remedyforce and BMC MyIT that are localized for different user roles:
Role | Data | UI | Details |
---|---|---|---|
BMC Remedyforce system administrator | Localized | Localized | By default, localized for Brazilian Portuguese, French, Spanish, Japanese, and German. For other languages, use the Translation Workbench. |
Remedyforce staff members | Localized | Localized | By default, localized for Brazilian Portuguese, French, Spanish, Japanese, and German. For other languages, use the Translation Workbench. |
MyIT administrator | Localized | Not applicable | The UI labels are not localized in the BMC MyIT Administration Console. |
MyIT clients | Localized | Localized |
|
Note: If the language of the client browser or mobile device is different from the language configured for the client on the Clients page in BMC Remedyforce, the BMC MyIT UI is localized in the language of the browser or mobile device.|
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