Note

 

This documentation supports the 20.17.01 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Configuring banner settings

On the Banner Configuration page, you can configure settings related to the banner displayed in Self Service. To access the Banner Configuration page, go to Remedyforce Administration > Configure Self Service > Banner.

The following table describes the settings available on the page:

SettingDescription
The following settings are supported in Self Service 2.0 only.
Show application banner

Select the check box to display the banner of the BMC Remedyforce application. The application banner in Self Service consists of the banner that you select and My ProfileAbout, and Log Out links.

Show My Profile on application bannerSelect the check box to display the My Profile link in the banner. The My Profile link enables the logged-on users to add or update their details.
Allow clients to control Broadcast ticker speedSelect the check box to enable Self Service users to control broadcast ticker speed. If you select this check box, the Broadcast Ticker Speed field is displayed on the My Profile page in Self Service.
The following setting is supported in both Self Service 2.0 and 3.0.
Default ticker speedSet the required speed of broadcast ticker speed in the BMC Remedyforce application.


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