Configuring Self Service for the web
This topic provides information about configuring the Self Service option for the web browser. For information about accessing this browser option, see Logging on to Self Service.
The following section explains the settings that are available specifically for this web browser option:
- Configuring banner settings
- Configuring Self Service branding
- Configuring quick link settings
- Configuring Smart Suggestions for Self Service
- Providing direct links for Self Service components
- Embedding Self Service components
- Deactivating keyboard shortcuts in Self Service
- Settings for service requests in Self Service
- Supporting RTF fields in Incident and Service Request forms
- Displaying additional information for service requests on the Home page
- Showing email conversation messages with tickets and service requests
- Customizing the My Profile page
- Customizing Self Service forms
- Selecting the fields to be displayed in My Activity
Note
For the common configurations and settings, see Settings for configuring Self Service.
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