Enabling users to embed the video URL in knowledge articles
You can enable users to embed the video URL in knowledge articles.
Navigate to Setup > Create > Objects > Knowledge Article.
- Click Page Layouts.
- For the required page layout, under Action, click Edit.
- From the Fields tab, drag the Section field to the Knowledge Article Detail section.
- In the Section Properties window, rename the Section Name field value to Video Details.
- After making the required changes under the Layout and the Tab-key Order sections, click OK.
- Drag the Video URL, Width, and Height fields to the newly created Video Details section.
- Click Save.