Using
This section contains information for people who fulfill the role of staff members in BMC Remedyforce.
- Overview of UIs
- Incident management
- Service request management
- Task management
- Problem management
- Change management
- Release management
- Asset and CI management
- Broadcast management
- Knowledge management
- My Dashboard and QuickViews management
- Working with records
- How does the search function work in Remedyforce
- Service Health
- SmartViews - BETA
- Self Service for the web - BETA
- Tasks in Self Service
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