This documentation supports the 20.16.01 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Upgrading to CMDB 2.0

If you have upgraded to BMC Remedyforce 20.14.01, to use CMDB 2.0, you must perform the steps in this section. If you have a new installation of BMC Remedyforce 20.14.01 or later, CMDB 2.0 is available by default, and you can skip this section. If the Remedyforce Administration tab displays the Configure CMDB 1.0 tile, which contains the CMDB 2.0 Upgrade option, you are using CMDB 1.0.

The following topics are provided:

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