Note

 

This documentation supports the 20.16.01 version of Remedyforce.

To view the latest documentation, click

Recording incident source

To record the source of incidents, contact your system administrator to add the Incident Source field on your page layout. The system administrator can drag the Incident Source field in the required section of the page layout.

While creating a record, users can select the required value in the field.

Related topic

Incident management

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