This documentation supports the 20.16.01 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.


If you are upgrading to BMC Remedyforce 20.16.01, see Upgrading. The Upgrading section provides an overview of the self and automatic upgrade process and detailed information about upgrading BMC Remedyforce and performing post-upgrade procedures.

This section describes how to prepare for installation and install the managed package of BMC Remedyforce.

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