Note

 

This documentation supports the 20.16.01 version of Remedyforce.

To view the latest documentation, click

Generating the list of users to whom the Remedyforce package license is assigned

You can generate a report to view the list of users to whom the Remedyforce package license is assigned.

Prerequisite to run the report

To get the latest report, ensure that you run the batch job to synchronize the value of the Assign Remedyforce License field on the User object. For more information, see the Remedyforce Package License Assignment Synchronization section in Configuring user settings.

To generate the list of users to whom Remedyforce package license is assigned

  1. Click the Remedyforce Administration tab.
  2. On the Home tab, click the License and Storage Usage tile, and from the menu, select License Metrics Report.
    The License Metrics Report is shown in the Reports tab.
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