Pentaho packages for importing data and users into BMC Remedyforce


To import data from the following products into BMC Remedyforce, you can download Pentaho packages that are available on the BMC Communities website.

  • BMC Atrium Configuration Management
  • BMC Atrium Discovery
  • BMC BladeLogic Client Automation
  • BMC Client Management (known before version 12.0 as BMC FootPrints Asset Core)
  • Dell KACE
  • Microsoft System Center Configuration Manager

You can also use Pentaho packages to import users from the Lightweight Directory Access Protocol (LDAP) servers into BMC Remedyforce, and import configuration data from one Salesforce organization to another.

The following topics are provided:

Pentaho packages to import users from LDAP servers

Importing users with BMC Remedyforce license type...

Pentaho package on BMC Communities

Reference

Salesforce Platform License
(with assigned permission sets)

Salesforce Platform License

Customer Portal License

Pentaho package to import configuration data from another Salesforce organization

You can import BMC Remedyforce configuration data from one Salesforce organization to another. The Salesforce organization can be a sandbox or a production organization. For example, say that you added some real configuration data to a sandbox while testing BMC Remedyforce. You can import this data to your production organization by using the Pentaho package at https://communities.bmc.com/docs/DOC-33778.

For more information, see Importing-BMC-Remedyforce-configuration-data-from-another-Salesforce-organization.

Pentaho packages to import data into CMDB 2.0

Note

To import data into BMC Remedyforce CMDB 1.0, you must download the Pentaho packages for Remedyforce CMDB 1.0 that are available on the BMC Communities website. For more information, see Pentaho packages to import data into CMDB 1.0.

Importing data from...

Pentaho package on BMC Communities

Reference

BMC Atrium Configuration Management Database

BMC Atrium Discovery

(To import CIs and relationships) https://communities.bmc.com/docs/DOC-33777

BMC BladeLogic Client Automation

BMC Client Management
(known before version 12.0 as BMC FootPrints Asset Core)

(To import CIs by connecting to the database) https://communities.bmc.com/docs/DOC-28436

(To import CIs by using the REST Web API) https://communities.bmc.com/docs/DOC-32929

Dell KACE

Microsoft System Center Configuration Manager

Related topics

Prerequisites-for-importing-data-to-BMC-Remedyforce

Overview-of-how-data-is-imported-into-BMC-Remedyforce

BMC Remedyforce CMDB architecture

2016-05-27_06-39-47_Supported browsers, mobile devices, and integrations

Overview-of-how-data-is-imported-into-BMC-Remedyforce-CMDB-1-0

 

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