Troubleshooting issues related to Service Health
The following table lists the issues related to Service Health:
|You cannot see any services after clicking the Remedyforce Service Health tab or the Service Health tile in Self Service.
Services are not linked to your client or client's account.
For this, contact your system administrator.
|After creating a service outage, on clicking the Service Health tile in Self Service, you can see the state of the service as Available.
To see the correct status of a service, ensure that the Display in Self Service check box is selected for the service outage. For this, perform the following steps: