Release management

A release is a collection of related approved change requests and tasks in an IT service that are tested and introduced into the production environment together. The Release functionality helps you plan, build, test, and deploy controlled releases into your IT environment.

The following topics are provided:

• Creating a release by applying a template
• Creating a release without a template
• Cloning releases
• Changing the release owner
• Editing releases
• Saving procurement information
• Closing releases
• Reopening releases
• Performing actions on releases

Related topics

Working with records

Keyboard shortcuts in the Remedyforce Console

Activity feed in the Remedyforce Console