Items that are not upgraded
The following table provides information about items that are not upgraded by the self-upgrade or automatic upgrade process. BMC recommends that you note these exceptions to the upgrade process before you upgrade to the latest version of BMC Helix Remedyforce.
|Category||Items that are not upgraded|
The following labels are not upgraded:
HTML and text email templates for notification workflows.
Note: To prevent overwriting your changes to existing email templates, these items are not upgraded.
If out-of-the-box system data exists for the following objects and you have updated the data, these objects are not updated:
During system configuration, these records are skipped.