Note

 

This documentation supports the 20.19.01 version of Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

FAQs and additional resources

This topic provides information that supplements the BMC Helix Remedyforce documentation. It contains the following sections: 

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Helix Remedyforce

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

20.19.01 enhancements 

  • Issues corrected by the base release and its patches
  • Issues that are currently open

Known and corrected issues

Languages that BMC Helix Remedyforce supports

Supported languages and locales

Browsers, mobile devices, and integrations that BMC Helix Remedyforce supports

Supported browsers, mobile devices, and integrations

Recommendations for using BMC Helix Remedyforce

General recommendations

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Additional resources from BMC

The following BMC sites provide information outside of the BMC Helix Remedyforce documentation, that you might find helpful: 

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