Configuring banner settings
On the Banner Configuration page, you can configure settings related to the banner displayed in Self Service. To access the Banner Configuration page, go to Remedyforce Administration > Configure Self Service > Banner.
The following tables describes the settings available on the page:
Settings that are supported in Self Service 2.0 only
| Setting | Description |
|---|---|
| Allow clients to control Broadcast ticker speed | Select the check box to enable Self Service users to control broadcast ticker speed. If you select this check box, the Broadcast Ticker Speed field is displayed on the My Profile page in Self Service. |
| Show application banner | Select the check box to display the banner of the BMC Remedyforce application. The application banner in Self Service consists of the banner that you select and My Profile, About, and Log Out links. |
| Default ticker speed | Set the speed for scrolling the text. |
Setting that is supported in both Self Service 2.0 and 3.0
| Setting | Description |
|---|---|
| Show My Profile on application banner | Select the check box to display the My Profile option in the banner. |
Settings that are supported in Self Service 3.0 only
| Setting | Description |
|---|---|
Broadcast Settings | |
| Message Scroll | Select this option to enable message scrolling. |
| Scroll interval | Enter the duration that should be used to scroll the messages. |
| Text Scroll | Select this option to enable text scrolling in the broadcast banner. |
| Scroll speed | Set the speed for scrolling the text messages. |
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