Overview of UIs

You can access BMC Remedyforce by using the console layout (Incident, Task, Problem, Change Request, Release, and Broadcast objects) and Salesforce page layout.

• Accessing BMC Remedyforce
• Comparison of functionality available in different UIs
• Determining the UI that you are using
• Overview of the Remedyforce Console tab
• Overview of the Incident Console tab
• Overview of the Task Console tab
• Overview of the Salesforce page layout
• Keyboard shortcuts in the Remedyforce Console