Customizing BMC Remedyforce
This section provides information about the possible configurations that help you in customizing BMC Remedyforce as per your business requirements.
- Configuring Chatter settings
- Enabling the creation of incidents from Chatter posts
- Managing custom settings
- Assigning custom forms to a profile
- General settings for Remedyforce
- Configuring Global Search settings
- Configuring lookup filters in BMC Remedyforce
- Configuring record assignment
- Configuring service target warning settings
- Configuring urgency assignment order
- Configuring fields on the Close form
- Defining buttons for custom actions
- Configuring BMC Remedyforce in the Service Cloud Console
- Configuring a Force.com Site for the BMC Login page
- Customizing logo in BMC Remedyforce
- Configuring the default landing tab
- Enabling or disabling Chatter
- Configuring the Remedyforce search on the Home tab
- How to calculate closure time using the business hours
Related topics
Configuring the Remedyforce Console
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