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Information
Note This documentation supports the 20.18.01 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

Supported browsers, mobile devices, and integrations

This section provides information about the browsers, mobile devices, and integrations that BMC Remedyforce supports:

Salesforce platform

BMC Remedyforce is supported on the Enterprise Edition, Unlimited Edition, and Performance Edition versions of the Salesforce platform. For more information about the editions offered by Salesforce, see the Salesforce Help.

Supported browsers

Warning

Note

Remedyforce is not supported on mobile browsers. If you want to use Remedyforce on mobile, BMC recommends that you use Salesforce1 Mobile App.

Supported mobile devices and operating systems

Information
Best practice

To use the Self Service mobile app or Service Desk mobile app, BMC recommends that you install the latest versions of your mobile operating system and the Salesforce1 Mobile App.

Supported integrations with other products

Related topics

General-recommendations

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Integrating

 

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