Note

 

This documentation supports the 20.18.01 version of Remedyforce.

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BMC_ServiceLevelTarget

Hierarchy:

Stores information about service level targets (SLTs). SLTs define the warranty of a service and the key performance indicators (KPIs) used to measure the performance of a service offering.

Class type

CI

Direct known subclasses

None

Attribute summary

AttributeData typeDescription
SLT Type Picklist

The type of service level target. For example, Measurement or Policy. The following options are provided:

  • Other
  • Measurment
  • Policy

Inherited attributes

Inherited from classInherited attributes
BMC_BaseElement 

Asset #, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

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