This section provides information about responding to errors caused by failed processes and fine tuning your BMC Remedyforce.
|Installing and upgrading BMC Remedyforce||Troubleshooting install and upgrade issues|
|Populating demo data||Troubleshooting issues when populating demo data|
|Configuring custom knowledge article type||Troubleshooting issues when configuring a custom knowledge article type|
|Creating clients or staff members||Troubleshooting issues when creating clients and staff members|
|Upgrading to and configuring BMC Remedyforce CMDB 2.0||Troubleshooting BMC Remedyforce CMDB 2.0 issues|
|Configuring automated assignment of records to queues and staff members||Troubleshooting issues when configuring automated assignment of records|
|Managing categories||Troubleshooting issues when managing categories|
|Configuring surveys||Troubleshooting issues when configuring surveys|
|Service Health||Troubleshooting issues related to Service Health|
|Integrating BMC Remedyforce with other products from BMC and third-party vendors.||Troubleshooting issues when integrating BMC Remedyforce with other products|
Using the Remedyforce Configuration Data Integrity tool to identify data inconsistency in your organization and proactively resolve issues.
This tool uses the Remedyforce Utility Service to run a scan job and generate the Remedyforce Configuration Data Integrity report, which helps you quickly identify and resolve data inconsistency issues.
|Verifying configuration data integrity|
|Self Service||Troubleshooting issues related to Self Service|
|Activity Feed||Troubleshooting issues related to Activity Feed|
|Working with Text Area (Rich) and other input fields||Troubleshooting issues related to fields|