Navigating the Remedyforce Administration tab
The Remedyforce Administration tab enables system administrators to perform most of the tasks to configure and administer BMC Remedyforce and the Self Service module. For information about other administrative tasks, see Administering.
You can search for a configuration setting or option on the Home subtab of the Remedyforce Administration tab. For more information, see Searching for a configuration setting on the Remedyforce Administration tab.
The following table provides links to additional information about the tiles that you select from the Home subtab of the Remedyforce Administration tab.
| Tile | Reference information |
|---|---|
| Configure Application | |
| Manage Users | |
| Application Settings | Configuring the Remedyforce Console |
| Manage Objects | Configuring objects |
| Configure Self Service | Configuring Self Service |
| Create Dashboards and Reports | Configuring dashboards and reports |
| Configure Email | Enabling staff members to send email messages from a record Enabling incident creation in BMC Remedyforce by using email messages |
| Configure CMDB 2.0 | Configuring BMC Remedyforce CMDB 2.0 |
| Manage Workflows and Other Processes | |
| Integrations | |
| License and Storage Usage | Managing licenses and storage |
| Content Management | Managing smart practices content |
Searching for a configuration setting on the Remedyforce Administration tab
You can search for a configuration setting or option on the Home subtab of the Remedyforce Administration tab by entering at least two characters. For example, say that you want to stop the milestone processor. Enter the word "milestone" in the Search text box. The milestone processor-related settings are available on the General Application Settings tile. When you search for "milestone", the General Application Settings tile appears.
When you click the tile, the General Application Settings page is displayed.
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